Terms & Conditions

HOM'D is a self-service technology platform. It is not a real estate broker, agent, attorney, legal representative, or property manager for either party — you are in control. You independently establish your terms, choose or reject optional provisions, decide acceptable prices, deposits, fees, and responsibilities, review information and suggestions, communicate and negotiate directly with the other party, approve document content, and authorize signatures and payments. HOM'D never independently negotiates, accepts offers, modifies binding terms, or makes consequential transaction decisions on your behalf. The HOM'D Assistant can explain platform features, organize information you provide, identify missing fields, present optional considerations for you to evaluate, explain general procedural information, and help populate legally approved document templates. It is not an attorney, it does not give individualized legal conclusions, and it does not guarantee the enforceability or legal sufficiency of any agreement. Agreements generated here identify the actual contracting parties — the people and businesses making the deal. HOM'D does not appear as a party, representative, broker, or transaction agent on your agreements. Signatures, timestamps, approvals, acknowledgments, versions, and audit records are preserved with your documents, and changes to an executed agreement require an amendment or new agreement authorized by the parties. Before signing, both parties should have access to the complete agreement package and its attachments — and every agreement carries a recommendation for independent legal review. Whether a document type can be offered in your jurisdiction depends on requirements HOM'D verifies separately, including rules on document preparation, brokerage and fees, consumer protection and fair housing, mandatory disclosures, electronic signatures, and deposit handling.

These terms cover how you use Hom'd. Here's the honest summary: You run your own transaction. Hom'd gives you the tools — a place to search, organize, pick providers, prepare documents, and track every step — but the decisions and signatures are always yours. We're not an agent. We never represent you, never negotiate for you, and never take a commission (see "How we're different from an agent or broker" above). We charge flat, upfront fees. You always know the cost before you commit — it never changes based on the price of the home. We don't guarantee outcomes. A platform can't promise a sale closes. We promise the tools, the information, and the transparency. Guidance isn't advice. Plain-language help from us or our AI is educational — for legal, tax, or lending decisions, talk to a licensed professional.

You need an account to save properties, request showings, make offers, and manage a transaction. Browsing the marketplace is open to everyone. A few simple rules: give us accurate information, keep your login to yourself, and use the platform lawfully. You're responsible for what happens under your account. If you're a provider, the business details and license information you list must be truthful and current.

Because you act for yourself, some things only you can do: Verify what matters. Property information comes from public records and data sources we label clearly — including how fresh it is. Before you rely on it, confirm it. Read before you sign. Documents you prepare here are plain-language drafts, and any AI-written addendum is clearly labeled. They aren't a substitute for an attorney or the professionals you choose. Choose your own professionals. Lenders, inspectors, title companies, and contractors on the platform are independent businesses — our AI Match Score is objective and can't be bought, but the choice is always yours. Follow your state's rules. States differ — some require attorneys at closing, some require specific disclosures. Your state's addendum below flags what's different where you live.

We charge flat fees, and we show them before you commit: Browsing the marketplace is free. A transaction costs a flat platform fee — the same whether you're buying a $150,000 condo or a $1.5M house. It never scales with the price of the home. Providers pay a flat subscription for the areas they cover. That buys reach — where they appear — never ranking. Paid placement, when offered, is always clearly labeled. We don't take a percentage of your sale. We don't get paid more if the price goes up. Our incentives are aligned with you having a smooth, informed transaction — not with squeezing one.

Property facts, flood maps, and everything else on the platform come from sources we name — with the date we fetched them and a freshness rating. Information never silently becomes permanent; important items are rechecked when a transaction begins. AI on Hom'd works the same way: it answers from the data and documents in front of it, cites where its answers come from, and refuses to guess. It will never sign for you, accept an offer, change a contract, or touch payment instructions. Treat AI answers as a knowledgeable starting point, not a professional opinion.

The platform helps you prepare documents: standard forms are filled in with your transaction's details, and any AI-drafted addendum is labeled as such. You review, fill in what's left, and sign — in the app. Executed documents are locked. If something changes, the platform creates a new version or an amendment rather than quietly editing what was signed, and the full history stays on the timeline. We are not a law firm, we don't provide legal advice, and a platform-generated document may not fit every situation — have an attorney review anything you're unsure about.

Real estate deals fall apart sometimes — financing, inspection findings, or plain cold feet. Here's where we stand when that happens: We don't charge you again. The flat platform fee covers the transaction workspace — it isn't tied to the deal closing, and we never take a cut either way. Your documents stay yours. Everything prepared in the transaction stays accessible in your history. The platform can't force anyone to perform. If a party walks away, the contract's own terms — not us — govern what happens next. We'd rather you close on the right home than any home.

We promise a secure, honest, well-built platform: your data protected, your documents version-locked, your providers clearly labeled as independent businesses, and every sensitive action logged. We can't promise that a transaction closes, that a home suits you, that data sources are right, or that third parties perform. Those belong to you, your professionals, and the deal itself — and no platform could honestly promise them. If something goes wrong with the platform itself, tell us — we'll make it right. But our responsibility is for the platform, not for the outcome of your transaction.

Your data belongs to you. Transaction documents live in private storage, opened only through time-limited secure links. Messages stay between the parties of a transaction, and every sensitive action is logged so you can see what happened and when. We never sell your personal information, and we don't hand your transaction data to providers who aren't part of your transaction. You can delete your account, and we'll tell you plainly what that means for records we must keep.

When you activate a paid HOM'D package, you can pay your flat platform fee today by card, or ask that it be paid at closing. If you choose pay at closing, you are still purchasing the platform services now — only the timing of payment moves. Your lender, title company, or settlement provider decides whether and how the fee may appear on your Closing Disclosure, and that approval is never guaranteed. HOM'D never receives or handles mortgage funds — the settlement or title company disburses the fee according to the final closing instructions. HOM'D is payment-source agnostic: it never determines which source of closing funds is permissible for your loan. If your request is declined, or the transaction never closes, the fee is forgiven — you will not be charged.

These points apply to Texas in addition to the general terms: Real estate contracts must be in writing. Texas law requires a signed written agreement to sell or buy real property — the documents you prepare here count, and verbal side-deals don't. Attorneys aren't required at closing. Texas closings typically run through a title company with an escrow agent — though you're always free to hire a real estate attorney, and it's a common choice for unusual deals. Sellers must deliver a written disclosure. Texas requires a Seller's Disclosure Notice covering known condition issues — with specific exceptions (like some foreclosures or estate sales) that an attorney can confirm apply to you. Homestead protections are strong. Texas law shields a qualifying homestead from many creditors, and rules about what it takes to waive that protection are strict — don't sign anything that touches your homestead rights without understanding it. Property taxes are local and can be hefty. Texas has no state income tax but comparatively high property taxes, prorated at closing. Budget for them when you run your numbers. Some cities and HOAs add their own rules. Deed restrictions, permits, and rental registrations vary block by block — check before you commit.